# Get the Raw Output From a Task

When you contact Octopus Deploy support with a deployment-related issue, we'll sometimes ask you to send the full task log so that we can understand what went wrong.

To download the task log do the following:

1. Select the deployment/task that you're having an issue with.
2. Click the **Download** button on the right to download the raw task log.

Send this file to us, or attach it to your support request.

:::div{.hint}
You might want to open the file in a text editor, and redact any sensitive information like hostnames or company information, before sending the log to us.
:::